Intermediatestable02_/_INTERMEDIATE

Support Ticket Resolver

Triages an incoming support ticket: classifies it, drafts a customer reply, and decides whether to escalate.

Py_3.12CrewAIFastAPIPyDanticVIEW SOURCE

# INPUT_PROMPT // TICKET_RESOLVER

SCHEMA: V.1.0

>>>TICKET_BODY

Hi - we've had three customers report that webhook deliveries from your API stopped at 14:02 UTC today. Retrying manually returns 504. We're on the Pro plan and this is blocking our checkout flow.

>>>CUSTOMER_TIER

system@agent-archive:~$

IDLE

OUTPUT_LOG:

[IDLE] Awaiting input. Press RUN DEMO to initialize the pipeline.

LIVE_EXECUTION_LOG // support-ticket-resolver0 EVENTS

[STREAM] No active execution. Trigger a run to populate the log.

/SYSTEM_INTERNALS

ARCHITECTURE

SYSTEM_ARCHITECTURE

[01]Triager

[02]Reply Writer

[03]Escalation Router

/BACKEND_CONTRACT

PLUGGABLE RUNTIME

This demo serves a hardcoded fixture today. Set NEXT_PUBLIC_USE_REAL_BACKEND=true and the same UI will POST /api/intermediate/support-ticket-resolver to a real CrewAI service - no UI change required.

/TYPED_INTERFACE

runProject(TICKET_RESOLVER, {
  ticket: string,
  tier: string,
}) -> json